These Terms of Service define the terms by which you may use the Gabapsychiatrist.com website, platform, applications, and services provided by Gabapsychiatrist.com and/in which the Terms of Service are posted or referenced (collectively, the “Services”) and are an agreement between you and Health Platforms Group, Inc. and its subsidiaries (“Company”, “we” or “us”). These Terms of Service apply to Services provided under the trade names Gabapsychiatrist.com and Connect Healthcare, as well as the names of the Company. Our services can be used by end users (“End Users”) and licensed healthcare professionals (“Professional Users”) (referred to collectively as “you” or “Users”). The Privacy Policy located at gabapsychiatrist.com/privacy-policy also forms part of these Terms of Service. Any reference to our Terms of Service includes all such policies.
By using the Services, you expressly acknowledge that you have read, accept, and agree to be bound by these Terms of Service, as well as any applicable laws hereunder. You should not use our Services, if you do not agree to these Terms of Service.
CHANGES TO THE TERMS OF SERVICE. We reserve the right, at our sole discretion, to change, modify or alter the Terms of Service, inclusive of the Privacy Policy, at any time. Such changes shall become effective immediately upon the posting thereof. You must review the Terms of Service on a regular basis to keep yourself apprised of any changes.
ELIGIBILITY TO USE OUR SERVICES. Only adults, who are at least eighteen (18) years of age, located in the United States of America, are eligible to use our Services. You may use the Services to facilitate obtaining or obtain healthcare services for a minor if you are the minor’s parent or legal guardian. In addition, you must be fully competent to enter into and to comply with these Terms of Service. You represent and warrant that you have the right, authority, and capacity to enter into these Terms of Service and can abide by all of the terms and conditions set forth herein.
COMPANY DOES NOT PROVIDE MEDICAL ADVICE. The Services enable consumers and healthcare providers to share information and communicate. The Services do not constitute medical advice. Any healthcare information you obtain through the Services is provided solely by other Users and Company serves merely as a conduit for such information. We make no representation regarding the accuracy of the information you access via the Services. If you experience a medical emergency, do not use the Services to contact a medical professional and call 911. Company expressly disclaims all liability with respect to any healthcare information you obtain through the Services and any actions taken or not taken based on your use of our Services. Any reliance on such Services is at your own risk. No licensed medical professional/patient relationship is created between you and Company when you use our Services. If you are seeking care, you are solely responsible for determining the suitability of the healthcare provider for your needs.
REGISTRATION. If you would like to create an account, use our Services, or contribute content, then you may be required when you set up your account to select a password and provide us with some personal information, including but not limited to: full name, password, location, and e-mail address. If you are a Professional User and wish to use our Services in such capacity or to create or edit your profile in our Services, then in addition to setting up your account and providing personal information to us, you represent and warrant (a) that you are a medical professional, (b) that you have the necessary licenses to practice in your field; (c) that the information or materials that you provide to us when you add a listing or update an existing listing is accurate and truthful and that you have the full right and authorization to provide us with such information and materials for use with the Services and (d) that you are in good standing with your local licensing authority. In the event that there is a change in your status or you become the subject of any disciplinary action while you have an active profile on Gabapsychiatrist.com, you are solely responsible for updating your listing to reflect the new status and you must immediately notify Gabapsychiatrist.com of such change. You may submit credentials on behalf of a Professional User, provided that you warrant and represent that you are an employee or associate of a hospital, private practice, or other recognized medical organization who possesses the written permission of said Professional User to submit his or her medical credentials and other personal and professional information to our Services. Unless the Professional User account is created by an approved Gabapsychiatrist.com industry partner, you will be required to submit valid medical credentials for verification against our database and/or review by our validations team. Such medical credentials may include but are not limited to: National Provider Identifier (NPI) numbers, Unique Physician Identifier Numbers (UPIN), state or federal license numbers, and the providers name, practice or hospital name, and his or her contact information. We reserve the right to immediately suspend, cancel, edit, and/or erase any account or listing on our Services which we deem to be invalid or fraudulent. We also reserve the right in our sole discretion, not to include any account on our Services. Furthermore, we, at our sole discretion, reserve the right to edit or remove any biographical information or data that has been submitted or posted to our Services if we believe or become aware that the information is deceptive, inaccurate, improper, fraudulent or in violation of any right of another party. In cases where we believe that a provider’s credentials may have been used fraudulently, maliciously, inaccurately or improperly, we reserve the right to take all necessary action to protect our Services and the provider, including but not limited to contacting the provider to verify his or her credentials with the intention to share such information with our Services, contacting local law enforcement authorities to investigate cases of suspected identity theft or fraud, and taking appropriate legal action. We have implemented commercially reasonable security measures to protect personal information; however, we cannot provide any guarantees that unauthorized third parties will never be able to defeat those measures or use your personal information for improper purposes. You acknowledge and agree that any personal information you provide is at your own risk and subject to the terms and conditions specified in our Terms of Service including, but not limited to, the ‘Content and Reviews’ paragraph and the Privacy Policy.
ACCOUNTS & PASSWORDS. Each User of our Services should create their own account with their own unique username and password. You are responsible for taking all reasonable steps to ensure that no unauthorized person shall have access to your password or account. It is your sole responsibility to (a) control the dissemination and use of activation codes and passwords; (b) authorize, monitor, and control access to and use of your account and password; (c) promptly inform us if you believe that your password has been stolen or if you require your password to be deactivated for any other reason. You grant us and all other persons or entities involved in the operation of our Services, the right to transmit, monitor, retrieve, store, and use your information. We cannot and do not assume any responsibility or liability for any information you submit, or your or third parties’ use or misuse of information transmitted or received using our Services.
RELATIONSHIPS BETWEEN PROFESSIONAL USERS AND END USERS. Professional Users’ relationship with End Users, including patients and non-patients, is directly between the Professional User and the End Users. We may provide Services that enable Professional Users to deliver telemedicine services to End Users. End Users may have the ability to transmit images to Professional Users through the Services in association with the telemedicine encounters. In addition, Professional Users may use functionality of the Services to capture images or video during the telemedicine encounter. End User expressly consents to the use of image capture and recording as part of the telemedicine encounter. Professional User is solely responsible for extracting the image or video from the Services and incorporating any image or video into the Professional Users medical record.
PROFESSIONAL USERS COMPLIANCE WITH APPLICABLE LAWS, REGULATION AND LICENSURE REQUIREMENTS. To the extent Company provides information, template documents or forms to assist Professional Users in providing healthcare services to End Users, Company does so solely as a convenience to Professional Users. Company is not providing legal or business advice to Professional Users. Professional Users should seek qualified legal counsel to confirm applicability or and/or customize any template documents before utilizing such document in the provision of healthcare services. Professional Users assume sole liability and responsibility for complying with all relevant state and federal laws, reimbursement rules and third party payor agreements, as applicable, related to the following that may be implicated by Professional Users’ relationship with End Users and use of Company’s Services:
For avoidance of doubt, Company is not a repository of any medical records, and the Professional User assumes all responsibility for maintaining any medical records that may be associated with Company’s Services.
LIMITATIONS AND CANCELLATIONS. We may at any time create limitations of your use of our Services including, but not limited to, the number of times you can access the Services. We may also cancel your account at any time in our sole discretion and remove and discard any content that you posted. The following may also result in termination or restrictions on your account in our sole discretion:
You may also elect to terminate your own account, which you can do at any time by e-mailing info@gaba.healthcare with “Account Removal” in the subject of your e-mail. If you send us a termination request, you should include your account e-mail address in the body of your message, along with your request to have the account removed. We may require you to verify your termination notice by sending us an additional termination request message, either by e-mail or through any other means, as a prerequisite for termination of your account. We will respond to your e-mail with a confirmation once your account has been terminated. Once your account has been terminated, you will no longer be able to access your account. You agree that we shall not be liable to you for any cancellation, limitation, or termination of your access to our Services. If you have a paid subscription, you will be bound to the terms of termination in your subscription agreement.
PROHIBITED CONDUCT. Our Services should be used only for lawful purposes. We specifically prohibit you from engaging in any of the following conduct:
We reserve the right to suspend, block, or cancel your account in the event that you engage in any of the prohibited conduct set forth above. You agree not to decompile or reverse engineer or otherwise attempt to discover any source code contained in the Services. Unless you receive explicit permission, you agree not to reproduce, duplicate, copy, sell, resell or exploit for any commercial purposes, any aspect of the Services.
APPOINTMENTS AND SCHEDULING. We may also make available appointment requesting and scheduling functionality through our Services (“Appointment Service”). Service providers will have the ability to provide this functionality directly via the Services, or they may integrate the functionality into a website for their medical practice or business, customized social media pages, or other third-party websites. If a service provider’s profile is enabled with the Appointment Service, you will be able to submit a general request for an appointment with a service provider through our Services, and the service provider will then have the opportunity to review the request and contact you directly to finalize your appointment details. The Appointment Service may not allow you to reserve an exact appointment time. If a service provider’s profile is enabled with our appointment scheduling functionality, you may be able to book an appointment with a service provider through our Services. Once you complete your booking, you will typically then receive confirmation of the appointment from the provider. By using this functionality, you expressly authorize us to provide to the service provider the medical information you give to us. You acknowledge and agree that we have no obligation to delete from your account any information that you provide to us, and that we may continue to use such information in accordance with our Privacy Policy then in-effect. We reserve the right to disable the Appointment Service for any service provider who repeatedly (a) fails to respond to appointment requests and/or (b) refuses to honor self-scheduled appointments through our Services. We also reserve the right to deny access to the Appointment Service to any registered User who abuses, disrupts, tampers with, or interferes with the proper functioning of the Appointment Service in any way. For the avoidance of doubt, this would include any incident in which a User repeatedly books one or more appointments and does not show up at the scheduled time. If you obtain healthcare from a provider by using our Services you are entirely responsible for your healthcare expenses. You must resolve any dispute between you and a healthcare provider directly with the healthcare provider.
OPERATION OF THE SERVICES. We use commercially reasonable efforts to maintain our Services and to keep them operating with high availability and free from bugs, errors, technical problems, or defects. If, at any time in the future, we identify any bugs, errors, technical problems, or defects, then we will promptly assign technicians to address and resolve the issue. If you become aware of an error, bug, or other technical problem, then you should notify us immediately of the incident and provide us with the following information:
We cannot guarantee that your access to the Services will be uninterrupted, or that the Services will be available at all times. We can assume no liability or responsibility for any delay, interruption, or downtime. We use commercially reasonable efforts to ensure that our Services are protected from viruses and other destructive software, but we cannot guarantee that the Services will at all times be free from viruses. We urge you to use reasonable care in downloading information from the Services. We can assume no responsibility for any damage to computer equipment or other property that may result from the use of our Services or as a result of downloading from the Services. We reserve the right to discontinue operation of our Services at any time for any reason at our sole discretion, and to make modifications to the operation of the Services at any time at our sole discretion.
SMS (TEXT) MESSAGING & E-MAIL. Gabapsychiatrist.com does not engage in any activities that violate anti-spam laws and regulations including the CAN SPAM Act of 2003, the Telephone Consumer Protection Act, and the Do-Not-Call Implementation Act (or any similar or analogous anti-spam, data protection, or privacy legislation in any other jurisdiction). We do not violate industry standards, any third-party policies including all of the applicable guidelines published by the CTIA, the Mobile Marketing Association, or any other accepted industry associations, carrier guidelines (or any similar or analogous industry standards, third party policies or requirements in any other jurisdiction), or any usage requirements. By accepting these Terms of Service, you acknowledge that SMS/text messaging and e-mail are unencrypted, insecure means of communication. You further consent to allow us to communicate with you by SMS/text messaging and e-mail to be reminded of an appointment, to give feedback on your experience, to receive general health reminders/information, or for any other purpose related to your use of the Services. If at any time you provide e-mail or phone information at which you may be contacted, you consent to receiving appointment reminders, feedback and review requests, and other communications/information at that e-mail address or phone number.
INTELLECTUAL PROPERTY. We, our partner, affiliates, or our licensors shall retain all respective right, title, and interest in the marks, logos, codes, databases, Content, text, designs, photos, and other materials posted to our Services (“Intellectual Property”). Except as otherwise expressly stated herein, you may only display and view the Intellectual property posted to the Services, and you may not reproduce, display, distribute, create derivative works of, misappropriate, or otherwise use for any purpose any portion of our Services without the express written permission of us or our licensors as appropriate. Using the Intellectual Property on our Services on any other website or in any other services or product for any commercial purpose is expressly prohibited.
WARRANTY. The use of our Services or your reliance on any of the foregoing shall be at your own risk. We can make no warranty that the Services will meet your needs or that their operation will be continuous, uninterrupted, bug-free, error-free, virus-free, free of defects, free of technical problems, or that any Content or information posted to the Services will not be deleted or lost due to any such issues. We also cannot make any warranties or representations that any service provider will honor a scheduled appointment or respond to an appointment request, or that any prospective patient who arranges for an appointment will keep that appointment. You solely assume all risks with respect to the scheduling and keeping of appointments. We expressly disclaim (a) any and all warranties regarding the accuracy, reliability, or timeliness of any matches to service providers that we make for you and (b) any and all warranties that any review posted to these Services will be posted in full compliance with the HIPAA Privacy Rule and any other applicable law or regulation. In addition, we do not screen or conduct background checks on medical professionals who are listed on our Services, nor can we make any endorsements or recommendations, and we cannot make any representation regarding the accuracy of any profiles, the quality of any work, or any evaluation of any medical professional’s skills. Your business dealings with any third party with whom you connect through the Services are solely between you and such third party. We can make no warranty about the products or services of any such third parties. You are solely responsible for conducting your own due diligence prior to entering into a business or doctor-patient relationship with any third party linked to you through our Services. You agree that we will not be responsible or liable for any loss, damage, or other liabilities incurred as a result of doing business with such third parties. You assume the sole risk of loss and liability in doing business with any third parties or service providers linked to these Services. In the event that you ever have a complaint against such third party, you should contact such third party directly regarding your issue.
FEEDBACK; IDEA SUBMISSIONS. We are pleased to hear from you and we welcome your feedback. If you provide any feedback to us, you agree that all such feedback will not be subject to any obligation of confidentiality by us, and that we will not be liable for any use or disclosure of the feedback. Also, you agree that we may use any such feedback to make improvements to our Services at our sole discretion without any obligation to you. In the event that you submit any ideas to us, you grant to us an exclusive, perpetual, royalty-free, transferable, worldwide license with the right to grant sublicenses to use, display, copy, publish, republish, and to incorporate your idea into our Intellectual Property.
CONSEQUENTIAL DAMAGES; LIMITATION OF LIABILITY. UNDER NO CIRCUMSTANCES SHALL WE BE LIABLE FOR DIRECT, INDIRECT, INCIDENTAL, SPECIAL, OR CONSEQUENTIAL DAMAGES, RESULTING FROM ANY ASPECT OF YOUR USE OF THE WEBSITE OR SERVICES INCLUDING BUT NOT LIMITED TO DAMAGES THAT ARISE FROM YOUR INABILITY TO USE THE WEBSITE OR THE SERVICE; LOST PROFITS; LOST GOODWILL; LOST DATA; ANY INTERRUPTION, MODIFICATION, OR TERMINATION OF THE WEBSITE OR ANY SERVICE OR PART THEREOF; OR OTHER INTANGIBLE LOSSES (EVEN IF WE HAVE BEEN ADVISED OF THE POSSIBILITY OF SUCH DAMAGES. Our liability to you shall in no event exceed the total aggregate amount of $750 for all claims. Some jurisdictions do not allow the limitation of liability, so these limitations may not apply to you.
RELEASE OF CLAIMS. To the maximum extent permitted by applicable law, you hereby release and waive all claims against us and our officers, directors, employees, independent contractors, representatives, affiliates and agents and from any and all liability for claims, damages (actual and or consequential), costs and expenses (including litigation costs and attorneys’ fees) of every kind and nature arising from or in any way related to our Services. If applicable, you waive your rights under California Civil Code Section 1542, which states, “A general release does not extend to claims which the creditor does not know or suspect to exist in his or her favor at the time of executing the release, which if known by him or her must have materially affected his settlement with the debtor.” You understand that any fact relating to any matter covered by this release may be found to be other than now believed to be true, and accept and assume the risk of such possible differences in fact. In addition, you expressly waive and relinquish any and all rights which you may have had under any other state or federal statute or common law principle of similar effect, to the fullest extent permitted by law.
INDEMNIFICATION. You agree to indemnify and hold us and our officers, directors, subsidiaries, affiliates, successors, assigns, agents, service providers, suppliers and employees, harmless from any third party claim or demand arising from (a) Content you add to the Services; (b) your use of the Services; (c) your violation of the Terms of Service; (d) your breach of any of the representations and warranties herein; (e) your violation of any rights of another, including but not limited to any liability or expenses arising from any and all claims, demands, losses, damages, costs, expenses, suits, judgments, litigation costs, or reasonable attorney fees and court costs; or (f) your violation of any law, regulation, or guidelines imposed by any administrative body.
MISCELLANEOUS. You agree that we may assign these Terms of Service without prior notice to a successor entity in the event of a merger, acquisition, or sale of all or part of our business. No waiver of any breach of the Terms of Service, no matter how long continuing or how often repeated will be deemed a waiver of any subsequent breach, nor shall any delay or omission to exercise any right, power, or privilege hereunder be deemed a waiver of such right, power, or privilege. If any section of these Terms of Service is held to be unenforceable or in conflict with the law of any jurisdiction, the validity of the remaining paragraphs shall not be affected by such holding. The meaning of that section shall be construed to the extent feasible to render the section enforceable and to give effect to the intentions as reflected in the section. If no feasible interpretation would save such section, it is to be severed from the remainder of these Terms of Service, which are to remain in full force and effect. The Terms of Service constitute the entire agreement with you and us with respect to the subject matter set forth herein. The section headings and subheadings contained in these Terms of Service are included for convenience only and shall not limit or otherwise affect these Terms of Service. The Terms of Service constitute the entire agreement between you and us and govern your use of the Services, superseding any prior agreements between you and us regarding your use of our Services.
GOVERNING LAW; DISPUTE RESOLUTION. These Terms of Service shall be governed by and construed in accordance with the laws of the State of New York, without regard to conflicts of law principles. All disputes with the Company arising under this Agreement shall be submitted to binding arbitration under the Commercial Rules of the American Arbitration Association in New York by one arbitrator mutually agreed upon by you and us in accordance with the aforementioned Rules. The costs of arbitration, including administrative and arbitrators’ fees, shall be shared equally by you and us. The arbitration award shall be final and each of us shall comply in good faith to the entry of the arbitrator’s award in any court having jurisdiction. If judicial enforcement or review is sought, then the prevailing party shall be entitled to costs and reasonable attorney’s fees. All claims you bring against us or the Services must be resolved in accordance with this Section. All claims filed or brought against us contrary to the terms of this Section shall be considered improperly filed. Should you file a claim contrary to this Section, you agree that we may recover attorneys’ fees and costs for the improperly filed claim, provided that we have notified you in writing of the issue and you have failed to properly withdraw the claim.
CONTACT US. In the event that you have any questions about these Terms of Service, or that you need further assistance with respect to the access or use of the Services, please notify us through https://www.Gabapsychiatrist.com/contact.
EFFECTIVE DATE. These Terms of Service were last modified on April 13, 2020.